Here you will find answers to common questions about newseeds orders. If you can not find the answer you are looking for, contact us.
newseeds sales staff is ready to answer your request, answer your questions and more during regular business hours.
From Monday to Friday, from 9:00 a.m. at 6:00 p.m. (GMT + 1 time)
See the Contact Us section of this website for information on contact details.
Currently, we can not process orders online, but we recommend that you use our seed order form to place your orders online.
We suggest that you contact our sales staff by phone during business hours or complete a seed sample request that is available in the Contact Us section.
At this time we do not have a printed version of our catalog of vegetable seeds. Alternatively, you can download the product sheets that are available in the catalog section of our website.
newseeds does not supply plant varieties that have been developed or produced using biotechnological techniques known as genetic modification.
Consequently, we can assure you that the seeds supplied now or in the foreseeable future by newseeds have been developed using traditional techniques and do not contain, nor can they be interpreted as, genetically modified organisms.
Contact us to request a product certificate without GMO.
The germination of all the seeds supplied by newseeds is reviewed regularly by an official Spanish laboratory to ensure that it is of a high level before being sold. All our seed germination standards will meet and exceed those listed in the official Spanish seed standards: Technical regulation of horticultural species
Our seed warehouse has temperature and humidity control equipment to maintain the best possible conditions for the storage of seeds.
To store the seed after buying it, it is best to do it in a cool, dark and dry place. Keep in mind that, even in the best storage conditions, the germination power can be altered, so we strongly recommend that customers not store seeds for more than 1 year.
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We deal with international clients and can arrange the delivery of your orders upon request. Air postage or freight charges are calculated based on weight and measurements. Standard delivery is free for orders within Spain.
We can only accept the return of the seed if it is returned in its original packaging with the stamps intact and in good condition within 4 business days after delivery.